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Saturday, May 19, 2012
Customer Services Our Guarantee

our guarantee

For over 50 years, we have offered an exceptional returns policy. We will refund your money on any purchase that isn't 100% satisfactory. Anytime, for any reason. It's that simple.

How we make it absolutely right:

The process of creating exceptional quality products begins when we design a new item. Samples are made, delivered to our office for review, and then are immediately sent out for testing. Watches, pants, socks, and shirts are all subjected to rigorous demands in active field trials—they’re bumped, banged, stretched, snagged by brambles, dunked in streams, and marched over mountains. According to their performances, adjustments are made, then revised samples are sent back to the field for more work. Only when an item is deemed “absolutely right” by our team does manufacturing begin.
Every step of the way, our dedicated associates work hard to ensure that the quality of every product surpasses your expectations. We care deeply about quality, and sell only what we ourselves would be proud to own or give as a gift.

John Buntin
Owner
PD Malloch 

Return the merchandise to:
Returns Dept
PD Malloch
259 Old Hgh Street
Perth, Scotland.
PH1 5QN

Questions about your return?
If you wish to discuss your return, please call our returns department at 01738 632316