returns policy

 
All PD Malloch products are covered by our 12 month warranty. During this period if any manufacturing or material fault develops, the item will be replaced, or repaired (at our discretion) without question.
 
Please note however, that particularly in the case of Waders and footwear, this warranty does not cover accidental damage, punctures, fair wear and tear or seam damage caused by incorrect choice of size. 

In the unlikely event that a problem develops with one of our products, you should:

Contact our shop by email or by phone ((0)1738-632316) within 7 days of receipt of the goods

• You will be given a RETURNS NUMBER
• All goods unwanted goods must be returned
  • in the original packaging
  • in good condition
  • with a receipt or proof of purchase
• There is a 30% handling and re-stocking fee for all unwanted goods returned

We regret that we are unable to deal with any returns without such proof of purchase.
 
Please note that under EU Health and Safety regulations, our staff are not permitted to handle dirty or wet items of clothing or footwear.
 
To avoid disappointment, delays and additional costs, please ensure that any items returned are in a clean, dry condition.